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When our customer opens task in Jira (main task), we can automatically open a clone task (our team insert their effort here), but when our customer opens sub task under the main task, we are open clone sub task manuelly under the clone task.
We want to make it automatically. How can we automatically open these are sub tasks under the clone task?
Welcome to the Atlassian community.
Are you working with self-hosted Jira (Jira Server or Jira Data Center)? Or are you working with Jira Cloud?
What process/functionality are you using to automatically create the clone of the main task?
Do you maintain an issue link between the clone task and the main task?