I am using the Recurring Tasks Are-on and I configured many of my story Point estimates there. However, suddenly, I can neither See Nor edit the Story Point estimate there anymore. This is really Bad for me. I also noticed that the field is locked. I suspect that that is the reason because it was not locked in the past and I could edit the estimates. What can I do?
This is an add-on - it might be best to look at the vendor's documentation or send them a support request via their support page.
One thing this might be related to is the old view vs the new view / next-gen. In Cloud, there are two locations for field visibility on screens:
^ If you're utilising the "new view", or this is a next-gen project, check the Issue Layout to make sure the Story Points field is on the screen and not in the hidden fields section to the right-hand side.
If this doesn't work, I suggest contacting their support :)
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