How can i set mandatory fields through incoming mail server


I have implemented incoming mail server through which i am able to create issues through emails.

I have a question, how can i set values to custom fields e.g release version, affected version etc.. through mail?

Is there any way to do it?



2 answers

0 votes

You need to use a mail handler that understands your fields.

The default mail handlers are not that clever - you need to find or write a handler that can cope with your mandatory fields. I always reach for JEMH as soon as I want to do anything with incoming emails.

Hi Nic,

Thanks for your reply. Is is paid or free?



I advise you to evaluate the JEMH plugin on your test instance and see if it fits your needs. And it is paid plugin.

Paid, but well worth it if you want to do anything clever with email

Or you can tweak the field configuration and make the fields non-mandatory only for the project you want to use this mail handler on.


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