How can i see the reopen counter

I need to see the number of times each issue was reopened even if the status for it is closed now.

Note that i want this info without installing any plugins.

Thanks.

1 answer

1 accepted

1 vote
Accepted answer
Thomas Schlegel Community Champion May 30, 2012

Hi,

you don't get this information out of the box. You have to create a customfield and add a workflow function that increases the value of this field.

But why not using an existing plugin ? Look here: https://answers.atlassian.com/questions/19665/how-to-count-based-on-status-jira

Best regards

Thomas

I have installed it and yes it worked perfect, thanks.

But how can i add a gadget that shows the issues that were reopened once or more than once?

How can I increase the value of the field in case I'm not using the plugin.

 

I create a custom field, then in my workflow I went to the transaction of the status that I want to count, from Done to ReOpen, is in there when I want that the filed counts the numer of thime the issue gets reopend.

Joseph Pitt Community Champion Sep 08, 2017

Unless you use a plugin or script you can't increment a field

Suggest an answer

Log in or Sign up to answer
Community showcase
Published yesterday in Jira

How you can achieve compact and easy-to-maintain workflows in your JIRA( Server)

This approach requires you to have the JIRA administrative rights. The main aim of this article is to help you achieve an organized, easy-to-maintain workflows in your JIRA instance thereby, reducin...

239 views 0 0
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you