my problem:
on request i added a rule to auto-assign the creator as a post-function. However, this has as a side effect that if i would fill in the assignee field on creation, that value will be totally ignored and the creator is always auto-assigned. This causes a lot of mistakes and confusion.
My question:
is there another way to solve this?
the original reason i added the rule in the first place was that some people create a lot of tickets keep it assigned to themselves and then assign the tickets as soon as they finish with it ( they create it through the backlog).
As far as I know, there is not a way to configure conditional post-functions in default Jira. You'll probably need an add-on for something like this. I've accomplished something similar using ScriptRunner (basically saying "if the Assignee field doesn't have a value, then make the reporter the Assignee, else - don't do anything").
If that's not an option, you might be able to explore some more creative solutions:
Hope this helps!
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