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Want to create a jira automation, where i can notify the assignee about their issue details to transition from current status to another status as it was not transitioned for past 10 days
what jql i should use and should i use any smart keys, will email automatically trigger
assignee = currentuser() and not status changed after startofday(-10) and resolution is empty
the above JQL would likely give you what you need
as for notifications there are a few ways you could do this, but the simplest in my opinion would be:
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