How can i configure resolution default value based on Issue Type.

Hi all,

In On demand jira, i need to change resoltion default value based on Issue Type. For example

1. When i chooce "Bug" in issue type - Resolutin default to "Fixed"

2. When i chooce "New Feature" in issue type - Resolution default to "Implemented"

3. When i chooce "Configuration" in issue type - Resolustion default to "Configured"

How can i acheive my goal? please explain the steps.


2 answers

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Accepted Answer
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You can't set a default value for issuetypes. But you can set the resolution to those values in the workflow post function if that is the only one you want for those issuetypes. If you want the user to pick up the resolution, that is not an option.

This may be a way to achieve this using workflow properties (have not tested, please try it out).

  • You need to have different workflows for each of those issue types
  • Order the resolutions so that Fixed, Implemented and Configured on the top in Resolution administration
  • Set the default resolution in 'Resolution administration' as something which you never use (say 'Completed')
  • Use the workflow property jira.field.resolution.exclude and set the allowed remove those unwanted meant for Resolutions. For example remove 'Completed, 'Fixed' & 'Configured' for 'New Feature'
  • I am guessing JIRA picks up the first one as the default in the drop down (since 'Completed' is removed)

I hope this works ;)

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