I have given all the authorisations to different groups and users, but i can only assign to jira-administrators.
I can assign the reporter but not the assignee.
The same authorisation scheme works in projects but not in service desk.
I've deleted / changed / tried to give authorisation but i can't seem to find a way to make it work properly in a service desk.
Hello,
In Service desk you should set the Assignable user project permission correctly and the user, who will be assigned, must be a service desk agent.
The same authorisation scheme works in projects but not in service desk.
I have given all authorisations to 1 user but can't assign him (to assignee) but i can assign him to reporter, this same user can create /modify /delete tickets in that same project but can't assign himself.
If i put this user in the jira-administrators, it then works
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