I want to be able to move a agile ticket from Open to In Progress without changing the assignee. When I go to the workflow step, Start Progress, and look at the post functions, there does not appear to be any of the post functions that are assigning the logged in user as the assignee:
How can I keep the assigned user from changing?
As Admin go in your Admin drop down menu to Issues.
Go to Workflows
Duplicate the default JIRA workflow
Click the (Start Progress) arrow going from OPEN to IN PROGRESS
Click on Post Functions
Remove "3. Assign the issue to the current user. Please note that the issue will only be assigned to the current user if the current user has the 'Assignable User' permission."
Add this to your Workflow to your projects
Hi Franco Scaramuzza,
There is no "Assign the issue to the current user. Please note that the issue will only be assigned to the current user if the current user has the 'Assignable User' permission." in my Post Functions, but it is always auto-assigning to current user, why?
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Thank you very much, after 5 years of wrong workflow, now we have found the fix!
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Hello ! I've been confronted to the same situation myself and finally found out the culprit: the project default assignee configuration is in User and roles.
To change it you need to click on "Edit defaults" on the top-right corner.
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Yes thank you. That was it. I had Default assignee set to project lead instead of unassigned.
In cloud the path is Project Settings > Details > Default Assignee
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Has this actually been solved? I have Scrum Masters that often end up updating tasks for team members and when they move the tasks they get reassigned to the SM so the SM has to reassign the task back to the correct assignee every time. Is there a way to prevent this auto assign from occurring when moving through the workflow?
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This started happening with a new project and it drove me crazy looking everywhere in transitions, custom scripts, etc. Turned out to be:
Settings > Projects > click on project name e.g. ABC > displays Project Settings > Users and roles > Edit defaults > popup: Edit Project lead and Default Assignee for Project: ABC
Project Lead: YourLeadsJiraID
Default Assignee: dropdown defaulted to Project Lead > change to Unassigned > Update
Jira server 8.5.0
IMHO, it should default to unassigned to begin with to avoid just this problem.
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Hi @Brian Cummings @Franco Scaramuzza also experienced this, but as i checked my post functions theres only (i check it in every transition flow):
there is no post function for assignees, and i also use this flow on 2 boards, weirdly the auto assigned only work in 1 board, is there any other way to turn off the auto assigned?
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did someone by any chance has achieved something here?
strangely this started to happen for me now as well, seems to be happening not for every user, but only for some.
Driving us crazy :/
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Just what I was looking for, thank you @Franco Scaramuzza!
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I had exactly this same problem and was able to fix it by running the "Simplify Workflow" function on the board configuration. Board->Configuration->Columns and click Simplify Workflow.
I'm new to Jira, so I don't know what other side effects this may have.
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Has anyone figured out the answer to this? I'm encountering the same issue. The issue is auto-assigned to the current user when an issue is transitioned on the Agile work board even if the workflow is not specifically assigning a user.
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Hi Brian,
Even I have the same problem. I checked the Agile workflow post function and did not find any condition that will assign the issue to the user who drags the issue from to-do to In Progress state using Agile Board.
Even the Auto Assign option is unchecked in the JIRA Agile configuration. Anyone facing the same problem?
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I do as well. I noticed that whoever is the 'Project Lead' automatically gets assigned a newly created issue. We should be able to denote a project lead but also have the ability to have issues not automatically assigned.
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Do you have the assignee field show up on the screen transition? If so, it might be getting set there if they assignee field is automatic and you have some rule to assign it to currentuser or something.
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Hi Luther,
I dont have any option where I have selected auto assign issues in the workflow.
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There is an option in the grasshopper setup that will auto assign the issue to whoever moves it to the new status.
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