I've searched and am not finding the answer. I know I can see the Zendesk information in a ticket detail screen, but I want to show the Zendesk ticket number as a column in my Jira Issue Filter.
Also, is there a better way other than by label jira_escalated to search for tickets that came from Zendesk. While that is a special label there is nothing stopping someone from adding that label to any ticket or removing it from a ticket. I'd like a way to search something like zendesk issue id != ''
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs