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How can I place a hyperlink on a text readonly field? (During Import)

How can I place a hyperlink on a text readonly field? (During Import)

 

I have created a field called "Old sys ID" and I mapped old system ticket ID with this field. I would like to add a hyperlink to old system.  I added below format in CSV files and tried to import.

[text to diplay|https://link-to-old-system-defect]

But the above value uploaded as is instead on "Text to display"

 

Please advise

1 answer

0 votes

@Madhusudhan


Instead of using the format [text to diplay|https://link-to-old-system-defect], I just put in https://link-to-old-system-defect. That automatically converted into a hyperlink on import. Using a readonly field, I don't know if you could actually format it any differently.

 

Thanks,

Kian

Hi Kian, Thanks for your reply. I actually used the format [text to diplay|https://link-to-old-system-defect]. In your case what would be the Text that displayed for the hyperlink? Full URL or any text in specific?

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