How can I modify Jira Invitation message? Edited

Hi Team,

 

I would like to modify Jira Invite mail. How can I do that?

I need to inform the user to add their email as their username instead of other variation of names.

Jira Invite Message

Can you help me?

Thanks,

Imdad KP

2 answers

2 accepted

0 vote

Hello Imdad,

"Invite Users" is handled by a plugin, and therefore can't be customized the way "Create Users" can. Please take a look and try to edit the correct property in the following file (and then restarting JIRA):

<JIRA install>\atlassian-jira\WEB-INF\classes\com\atlassian\jira\web\action\JiraWebActionSupport.properties

 After editing this file, you will need to restart Jira for the changes to take effect.

0 vote

Hi Imdad,

I'm afraid it's not possible at this time.

However, there is a suggestion ticket opened for this functionality: Customize Customer invitation e-mail and welcome email.

I encourage you to vote on the feature request ticket to increase its popularity and add yourself as a watcher to be kept informed of progress going forward.
For more details on how Atlassian handles and prioritizes new feature requests, please refer to the [Implementation of New Features Policy|https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html].

Cheers,

Marko Filipan

Thanks @Marko Filipan,

 

We are using data Center Jira on aws. Also we are looking for Jira software not for service desk.

 

Thanks,

Imdad KP

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Amir Kazemi
Posted an hour ago in Jira

We want to know what Jira Service Desk apps you're using!

Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...

11 views 0 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you