Jira send me a awful lot of email notifications.
I expected to be able to be able to make an adjustment in my settings to configure this to a more relevant email stream. But I couldn't find how to do this.
E.g. I'd like to receive an email when I'm mentioned and when a ticket is assigned to me. But no more emails when anyone has made an adjustment to ticket etc..
I have no admin rights, I just want to change this for me as a user.
How can I do this?
Modifying email notification settings for a project is a system administrator function. You will have to reach out to your admin and suggest modifying it to better suit your requirements.
Alternatively, you can setup a filter on your email.
As a user, there are some changes you could perform to your profile and email notifications in JIRA. These are documented at https://confluence.atlassian.com/jiracoreserver073/managing-your-user-profile-861257126.html#Managingyouruserprofile-Managingemailnotifications
Thank you Bhushan, I appreciate your answer. Unfortunately not the solution I hoped for though... Too bad JIRA gives so little flexibility for users regardi such an important topic. It would help JIRA too if people would read emails so the algorithms don't mark it as spam.
So, Hopefully this'll improve in the near future. Thanks and kind regards...
I would swear that modifying your email notification preferences did not used to be an admin function. I used Jira years ago and I used to be able to modify my email notification settings.
Now we are using a cloud hosted Jira instance and although there is a button for modifying your user settings there is literally nothing useful in there that you can adjust.
It's shockingly bad.
There is a great solution by using Email Notifications Digest add-on that enables JIRA users to group JIRA notifications and send them as a digest at a scheduled date/time.
You will get a single digest email with the updates specifically for you. All updates are grouped by issues and you can easily track who made each update.
It will save your time and a lot of nerves and peace of mind. You can keep a bird’s eye view on important issues and not distract many times during the day.
How it works:
Once Email Notifications Digest is installed and configured, each user in the system will start receiving the digest of recent JIRA updates at date/time configured by the user).
You can configure:
All recorded actions are in the digest:
Hope that I helped!
Thanks Nataliya for your extensive answer. I appreciate it!
I'm enjoying a holiday now, will dive deeper into this later on. But this add-on sounds pretty good. However I think there are certain notifications that I would like to receive immediately and just mute others. And it seems that this digest mail would maybe not fit the purpose best for me. Will see what works best in the near future, thanks for letting me know!
But it doesn't. You can submit a request for change and if enough people vote it may happen. Have you tried floating the idea of what notification you want to see if everyone else does? Most places I've worked people want assigned to me, mentioned, closed to the reporter and nothing else. Depending on issue type there may be some more milestone events that certain roles would want notification on. And almost no one wants notification when they take action.
People need to understand this is a COTS product and won't meet everyone's desires. If a COTS product doesn't meet a critical need or desire you should select a different product or look into writing a plugin to add the feature if a supported one isn't available.
Hi Joe, You say that management should have a say in how they want people notified that can't be overridden by individual users, however as a user you can disable notifications which completely overrides admin/management's decisions on notifications... Users should have the option to configure notifications as they see fit if the global ones don't - different users of the system have different needs, I don't think a one size fits all approach is appropriate here. I am also sure there are many admins/managers out there that could do without the hassle of being tapped on the shoulder by everyone complaining about this limitation! I am now going to search for an existing change request to vote for; if there isn't one already I will certainly be creating one!
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