There are two ways of doing so:
1. Direct JIRA DIrectory users/groups (User/Group attribute type in Insight Objects)
Pros and Cons:
+ direct relation to JIRA users/groups
+ simpler IQL queries for automations, Post functions etc.
- no reference showed in Insight Digrams
- no user attributes - like phone, contact details etc.
2. Indirect - using Insight Objects for Users (referencing one object type to another), with attribute referring JIRA USer for User Object Type.
Pros and Cons:
+ You can maintain user objects the same way as others - with attributes integrated e.g. from imports (from LDAP/AD) or added manually
+ ability to REFER objects to user, e.g. assets owned, Business Units, Management references, etc.
+ shown on Insight Diagrams
- You need more complex IQLs to refer objects in JIRA fields to JIRA user
- more objects in schema, bigger effort on maintenance (e.g. synchronisations)
This option You can achieve by using either built in LDAP/AD import or free ad-onn - JIRA and Bitbucket environments import/sync for Insight.
Hello @PJ Wysota ,
I'v set it up like Option 2;
In insight I created HR (Human Resource) ObjectSchema; ( & ITSM ObjectSchema for CMDB. ) And within ObjectType "Employee" = with Objects = "Hans Wolff" (my name)
Do you have a example for the Complex IQL? and where do i put it? In Asset Type Configuration ? (We use Cloud version) but I read that I cant select on Reporter?
Is there a Workaround?
Use case is:
I like to report a issue on my laptop or on my mobile phone liked to me as a Jira user/ Reporter. on the Portal
So when im on the portal i only want to see my Ïnbound; on 1 custom field:
Hope you can help. Thanx already for taking the time.
Yeah, so unfortunately, as it states in documentation - Reporter variable will not work in Cloud.
As for Workaround - I don't think there is any at the moment, cause even if you bypass this at first level, by calling User Object instead (e.g. ObjectType = Employee AND Object having In/OutR("",Owned by), at 2nd level you wanna call in reference to issue reporter.
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events