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I'm using the cloud version and I want to manage the access to the Zephyr, since we are paying per user and only 10% of the users, use this app. Is it possible?
Thanks in advance!
At this moment, the pricing for Jira (both Cloud and Server) cannot differentiate between users that actually use the add-on and users that do not need access to it.
This is why when you install an add-on it is priced for the total number of users that have access to your Jira (except for Service Desk portal-only customers). However, before installing you see the price for your particular Jira site. Also, you can always see the license count for each product (and add-ons) by navigating to the site administration area -> billing -> manage subscriptions.
I don't think this needs is uncommon. In fact the contrary and my company have the same. We have >100 users for JIRA SW but only 10 needs Zephyr and we really do NOT want to pay for 90% of users not using it. This question was raised a year ago. Has Zephyr/JIRA made any change since then?