Our team has a company-managed project. The main board is a Scrum board, complete with a backlog and all that jazz.
We have two extra kanban boards:
Issues shown on the Kaizen board are ordered as they are on the backlog.
Issues shown on the Refinement board are not ordered as they are on the backlog. There is also no discernable ordering being applied. The board settings show that they all get the same project key, and sorting by rank ASC.
Can anyone tell me why one Kanban board is showing the correct order, and the other is not?
Hi @Sean de Leeuw -- Welcome to the Atlassian Community!
For 2 (or more) issues in the same column of your Refinement board, have you visually confirmed their order is different than if you ran the same filter JQL as a stand-alone query?
For company-managed projects, a board is a view of the project issues based on the filter (and sprint and mapped status values). If the filter has an ORDER BY clause the issues display in that order on the backlog and board. Without an ORDER BY clause, I would guess the behavior is undefined...and subject to how the database returns them.
And also...boards have columns with mapped status values.
So for a simple example of all the issues on the board showing in one column, they will match the filter order.
I was just checking the tickets, when I found out what exactly the 'random ordering' is.
Our PO likes to prepare things in sprints ahead of time. Now there are sprints filled with things that have the status 'refinable', but they are being placed 'under' the tickets that are on the regular backlog.
To make this more visual, what happens is this:
I still have no idea why this is happening, and how to make the ordering as it is the PO intends it (importance from top to bottom, not backlog first and upcoming sprints second).
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