I have Project Managers who run implementation projects in our JIRA application. As requirements change over during the early stages of a project, they wish to be able to delete tasks that are no longer relevant. Currently only users with admin rights have access to the Delete function. Can I give these users the ability to delete issues without giving them full admin rights to our entire JIRA platform?
Please follow the steps below:
Hope this works for you.
Thanks and regards,
You've got two good answers already, but I'd like to add a note of warning. Delete issue in JIRA really is delete.
No waste bins, undo, recall, rollback - if you delete an issue, it has passed on. It is no more. It has ceased to be. It has expired, it is pushing up the daisies. It's kicked the bucket, 'shuffled off its mortal coil, run down the curtain and joined the choir invisible. You can only get them back from your backups.
And hence, I always always always advise people to not allow issue delete to anyone other than a tiny handful of admins who can be trusted to delete after careful consideration (if that. In some places it's a criminal offence to use delete)
This forum is full of people begging for ways to restore an issue they accidentally deleted. As Nic said don't allow deletes. I use a resolution of Deleted that is automatically set in a transition only the project lead can execute and requires a reason from a select list (entered in error, OBE, Other) and explanation text.
You must access the Permission Scheme used by the project and edit the permissions you want. If you've never changed anything related do permission schemes, then you should see this: https://confluence.atlassian.com/display/JIRA/Managing+Project+Permissions#ManagingProjectPermissions-PermissionSchemes
It makes perfect sense to grant permissions (or not) to the project lead as your organisation desires.
Some places don't care what the project lead can do differently to other users of the project, some don't want them to have much power (because they're not people who need to understand the software), others want project leads to be able to do more than other users.
As other have said, it is a permission scheme setting. HOWEVER, as a couple of us have said:
Do not delete issues. When you delete it is GONE. Hardly a week goes by without someone wanting to restore an issue. Deleting issues will come back and bite you when it is the most inconvenient. I suggest closing with a resolution value of Deleted anything you want to delete. I implement a special transition only the project lead can execute and it requires filling in a reason field from a select list (such as entered in error, OBE, Duplicate, Other) and explanation text.
Missing issue numbers will eventually cause a question about what it was and why was it deleted even if it was done properly. Missing data always brings in the question of people hiding something that may have looked bad.
The only viable way to restore an issue is to create a new instance of JIRA and restore a backup that has the issues. Then export them to a csv file and import them to your production instance. You will lose the history.
There is a Permission Helper menu option:
Click on JIRA Icon in far upper left
Click on JIRA settings in menu tab
Click on System in next menu tab
Scroll down to Admin Helper, Click Permission Helper
Enter the info of the person and project you want to grant administrator permissions to
Follow the link and instructions of how to grant access
* For JIRA developers, make this feature much more intuitive to access from a project board or other.
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