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How can I export data from on-demand version of JIRA

Eric Fu
Eric Fu
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January 2, 2012

We are using an on-demand version of JIRA. We have purchased a new license for a hosted version. How can I export the data from the on-demand version so that I can import it to the new hosted version?

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Ellen Feaheny [
Ellen Feaheny [AppFusions]
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January 2, 2012

Open a support ticket at support.atlassian.com.

If you need assistance, we have assisted in this for a few customers who also have migrated to their own licenses and hosting - so can help you. Especially if involves additional systems beyond just JIRA.

Best,

Ellen

p.s.

For the record, we're also working on migration the other direction : a large import of an external system (Trac) into OnDemand JIRA.

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Michael Knight
Michael Knight
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Atlassian Team members are employees working across the company in a wide variety of roles.
January 2, 2012

We're planning a backup manager so customers can export data out of OnDemand on their own. See https://studio.atlassian.com/browse/JST-5677

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NikE
NikE
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July 15, 2012

The backup manager is now included with OnDemand. Full details can be found at the link below:

https://confluence.atlassian.com/display/AOD/Exporting+issues

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