We are trying to figure out how we will be using the time tracking features. I was experimenting and went in and set the logged time value for an issue. This was an experiment. I do not think we want to use it right now. But there it is. How do I remove the logged time from the issue. I can get back to the place where I can edit the logged time, but the logic there will not let me set the logged time to 0.
But that is indeed what I want to do. I understand that JIRA is trying to be helpful here. But can it not?
Very helpful, Ray. I found out the hard way one must re-open a closed issue in order to delete any work log entries. So the revised instructions are:
Haven't used Jira in years. Can't even remember how to bring it up, in order to try these instructions, to update them for UX changes.
@j Schipper @Sunil_Rathinam @Gary Lee @sabat24 can any of you walk through this and suggest any specific changes I could make to the steps above so the answer is more useful? Screenshots are a great idea, if you send them (stein at visibone dot com) I'll try to incorporate.
Comentario al 13/09/2019 / Versión Jira Cloud
En Jira se puede modificar el tiempo registrado (Logged) realizando los siguientes pasos:
1-Ingrese a la incidencia deseada (Issue).
2-Desplácese hasta el final del issue y en la sección activity seleccione la palabra Comments.
3-Ahí podrá ver un menú con la opción Work log.
4-Al presionar la opción Work Log se mostrará de la siguiente manera y ahí podrá editar o eliminar el tiempo registrado.
Nota: Si no llega a ver esta opción es probable que necesite solicitar permisos a su administrador.
Espero haber ayudado.
¡Pura vida, buena Vibra!
None of the above solutions are working for me; I am using a next-gen project so the setup is different.
I would like to make a suggestion to the Atlassian Team: allow users to enter in a negative number (e.g. -1h) and this whole problem will go away. If I have permission to log 1 hour to a project, I should also have the ability to log -1 hour to it.
You can delete te worklog you entered, provided you have the right permissions.
See 'Delete Own Worklog' permission.
And if you don't want time tracking at all, just turn it off!
My permissions are set so that I can delete my own work log.
Ah. I see. When I said "the place I can edit the logged time", I was not looking at the right one. One can go to the "More Actions" pull-down/button and select "Log Work". This brings up a modal dialog with a bunch of ways to edit the logging. This is not the right place to remove logged work. One cannot do it from this interface.
If one selects the 'Work log' tab under the "Activity" section of the issue, one can delete a log entry from there. A mite confusing, I must say....
I am not going to turn off the time-logging, though. I like it. I am just not sure we want to keep track of estimated time left AND time remaining AND time logged. We are doing fine so far with just the first two. We will see.
Hello. It does not work for me. I have even set permission to "Group(Anyone)" and many other permissions on "Delete Own Worklogs" and "Delete All Worklogs". I have tried a lot of permissions. Still, can´t see any option on the right side of the issue.
1. I first click on the row(issue) in backlog.
2. On the right side there are many options. Example: "Assignee", "Labels", "Story point estimate", "Time tracking" and so on...
3. At the bottom there is "Show more". I click on it, all I can see is "Comments" and "History".
4. If I click on the "Time tracking" all it shows is a popup with fields to add another time.
5. So, as I said. All I can see in "Activity" section is "Comments" and "History".
6. I have tried to edit fields in "Reports" -> "Time Tracking Report" section. But no luck there either...
Please help me on this one!
I found that even with the permissions to Edit Own Worklogs, people on my team can only edit their time logged if they navigate to the old view.
On the new view, even if they look at the worklog, the edit icon won't appear. However the same user, with the same permissions when viewing the issue in the "old view" has that edit button when looking at the worklog.
You should have the related permission 'Delete Own Worklogs' or 'Delete Own Worklogs'
After getting the permission click on the issue in-action
On the top of the page press on 'See the old view' link
Then under the page navigate to 'work log' tab
Then you will be able to edit the work log.
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