How can I define a JIRA Issue Resolution when Closing an Issue? Edited

How can I define a JIRA resolution when setting a JIRA issue to Done? At present my team use a specific status for JIRA issues that are invalid but I would like to use the resolution field and delete the invalid status from my workflow.


Screen Shot 2017-08-16 at 17.33.42.png

3 answers

0 votes
Josh Steckler Community Champion Aug 16, 2017

Hi Chris,

You need to create a screen that has the Resolution field on it, and make sure that any inbound transitions to Resolved use that screen.

A typical setup for me is to have the three screens for the Screen Scheme: View, Edit and Create.

Then you'd also have screens for transitions, like the one you need for Resolving issues.

In your case, I'd have the Resolution field only shown on the View and Resolve screens.

0 votes
Joe Pitt Community Champion Aug 16, 2017

You can't define resolution values on the fly. They must be in the select list and you need to have the resolution field on the tranistion screen. That also means you can't have a post function setting the resolution when tranistioning to Done

You can just have a transition from Any to Done with a post function to set resolution as Invalid

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,086 views 13 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot