PS: This could possibly be linked to this support ticket.
When I use the was operator (was, was in, was not etc) in a JQL search I receive this error in the UI
Inspecting the debugging console while doing the search I see that the server responded with a 400 and 500 error on two POSTs
POST http://<our-jira-url>/secure/QueryComponent!Jql.jspa 400
POST http://<our-jira-url>/rest/issueNav/1/issueTable 500
We followed the suggested steps from the above-mentioned support ticket, but we have a newer version of JIRA and do not have all the settings it refers to.
I do not have access to the server logs and was wondering if there are setting changes, alternative queries or variables I could try to debug what the cause of this error could be?
PS: I am able to use the was operator for status without errors