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How can I create an User Story template in Jira?

We have specific project in Jira. If we create an User Story we have a template how to write it. Is it possible to generate this template in Jira, so when we create a new user story in this project the template is already there?

9 answers

So I am working ways to improve the process with the team (using Agile in a Waterfall world, so I am adapting).  One of the things that I have thought of is to:

1. Create a generic user story with associated sub-tasks, etc. for a standard development.

  • As a [role], I would like to do [task], in order to do [objective].
    • Subtasks - 
      • Analysis
      • Development
      • Code Review - [4 hour estimate in general]
      • Merge - [1 hour estimate in general]
      • Etc.

2. Every time there is a new user story needed, take a clone of the generic user story and work on it that way.

3. Take the cloned user story and customize it to the work at hand.

  • As a Basketweaver, I would like to design my baskets with CAD, in order to mass produce.
    • Subtasks - 
      • Analysis - Basketweaver CAD specs [4 hours]
      • Development - Basketweaver CAD dev [10 hours]
      • Code Review - [2 hour]
      • Merge - [1 hour]
      • etc.

Not sure that is advisable. 


Any thoughts or suggestions?

Sounds perfectly reasonable to me if not using a plug-in. I'm looking at doing exactly this.  The subtask names will all come prefixed with CLONE (by default but can be disabled on a global instance basis)

Like # people like this

We are doing the same thing.  Given the tool this seems to be the path of least resistance.

Like fredrik72209 likes this

Simply go to Project settings-> Automation


Here you can insert a template text into the description. Works fine for me.

Thank you for reminding me about this!  Jira Automations are VERY powerful!

Like Jorge Villavicencio likes this

I have done that too. The only issue with that approach is that the Description template overrides what the user types in the Jira creation screen because it is triggered after the creation screen closes, not prior to opening it.

Anyone knowing how to get the template in place prior to users being able to type in that screen?

-Gérard Cattin

Like # people like this

I was thinking of doing the same, but there is big problem with this approach.  When a Jira user creates a story for the first time, the description will be blank.  The user will add details, then click save.  Jira automation will replace what the user has entered with the automated text, meaning their work will be lost.

Like Adrian Arroyo Mirantes likes this


To create templates for issues, you can use our free app called Issue Templates Agent for Jira. The template is applied on the standard Create issue screen, so you don't have to use any new screen to create tickets from templates. I strongly recommend you to try it.



Appsvio team

Yes though Project Settings > Issue Types > Story > Description (type in text you want as a template) > Save Changes.

Now create a new story to see if template text is included. 

What version / type of Jira are you using?  I don't seem to have the option to edit the Description.  Thanks, Sam.

ditto, i don't see this capability in Cloud Jira.

I am using Cloud JirA too.



I cracked this mystery!

You can indeed create description templates as Muhammad showed, BUT your project needs to be "team-managed project" (aka next-gen). By default the projects are "company-managed" (aka classic). You can google for how to do a migration, Atlassian has an article about it.

Like # people like this

Hi everyone,

We recently released an app: Issue Template for Jira - Summary & Description Templates

You can define a template per issue type including User Story and that template will be automatically prefilled when users open create issue window.

Team managed projects has a workaround, see Muhammad's answer. Our app works with both team and company managed projects. Also, have a look into Atlassian Marketplace here if you have slight different requirement here, you will surely find template app for your needs.



Thank you Nar for sharing.
Does the template creation has the same formating options like the normal describtion field?
Specifically: can I create "info panels" in the templates of this app?

Hi Michael, panels are currently not supported. We might be able to add it in the future, please watch our app here (bottom right) to get notified of future releases.

Like Michael Mitschke likes this

Thanks for your reply!
Please , please ;) Consider implementing that feature. The reason is this can be very well used instead of the non existing checkboxes.

I installed the app, but I want to use formatting (bold, bullets, etc) in the template.  Do I need another app for that?  ProTip says use Markdown?

Hi Diana,

We have updated the editor. You can now use the same Jira editor experience with our app.

@Nar Kumar C_ - Narva Apps 
Wait! Does that mean info panels are now available for usage too?

Have to agree w/ James. This is a basic feature of every PM tool our teams have used in the past.

Is this again a feature, which does not exist in Jira?

I would simply create a story with all template contents needed,

Then, I'll ask all teammates to create new story by cloning the story.


This way doesn't require any plugin.

But requires teammates to perform an additional manual step.  This makes is NOT the path of lease resistance which then equates to being optional and processes break down if the team is not motivated to comply.  This is a major gap in the features of the product.

Like # people like this

Hey @Sebastian_Grutz ,

You can try Easy Templates for Jira Issues add-on:

It allows you to create the most general and useful templates for different issue types and cases, like story, bug report, on/offboarding and other processes. Add subtasks and set Templates per issue type.


0 votes


Kindly, have a look at this plugin:

It is not possible to have issue templates out of the box.

Hi Alexey,

thank you very much for your help!

Best regards

You are most welcome!

sorry but that's totally garbage. Why would we need to pay for a feature that comes out of the box in every other project management tool, including the free ones, on the market?

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