How can I bulk populate a new field to the value of an existing field without database access?

I'm an admin, but do not have direct access to the database to run SQL queries. Is there any other way I can bulk populate a new field with the value of an existing field?

 

Example: we have an Owner field that currently allows one name. We want to switch it to allow multiple names, but without database access, we can't change field types, so I've added a new field called Owners that's a multi-user picker. But we have hundreds of tickets, and updating them manually one by one would take way more time than I have. Is there any way to do the equivalent of this query, without database access?

UPDATE issue SET Owners = Owner

1 answer

Hi Esther,

It will take some effort but totally do-able.

Here are the steps:

1) Create the new multi-user field and add it to the applicable project.

2) Use a list of the users populated in the original user field of the project then manually bulk edit(clone) the same user name onto the new multi-user field.

Best,


Randy

Very interesting, Randy, but can you expand a little more detail on achieving step #2?

Exactly. I've already done step 1; my whole question was how to go about step 2. I don't want to have to edit each record separately, and I'd rather not have to separate out groups of users and do multiple bulk updates.

Also, it doesn't seem possible to do a bulk update on a new field - the field just doesn't appear in the list of fields that are available to update in the standard bulk update screen.

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