How can I assign billing admin role to user

[Gabriele Morelli]

Hi there,

in my organization jira dashboard i would like to change the credit card details. I am an organization admin but not a billing admin. Furthermore: in the users list there is NO billing admin.

How can I access the payment method in order to change it?

Thanks

[Trudy Claspill]

Hello @Gabriele Morelli 

Welcome to the Atlassian community.

Have you confirmed that you are using the new billing experience that leverages the Billing Admin role? 

Based on the documentation only a current Billing Admin can modify the Billing Admins.

https://support.atlassian.com/subscriptions-and-billing/docs/understand-billing-administration/

If you have no billing admins, you may need to contact Atlassian directly to get assistance with adding a billing admin.