zacharoula.brinia is not a member of the atlassian-addons-project-access project role
You can change this by going to the 'Deployment Flow C-M' project roles and adding zacharoula.brinia to the missing role(s)
I can't do it through the above link, I am in a free plan so I tried through Administration settings but such a choice in not applicable.
Any help, please? Thank you.
Hello @zacharoula_brinia
Welcome to the Atlassian community!
Can you show us the details of the Permission Scheme assigned to the affected project?
fyi, it is a company-managed project in a free plan. thank you.
In a Free plan you can't assign users to project roles, as you have discovered.
Looking at your Permission Scheme I see that you are using a custom permission scheme rather than the default permissions scheme. In this scheme the permissions related to changing issue status are assigned to
Project Role
- atlassian-addons-project-access
Application Access (Any logged in user)
Have you granted the user account Application Access to Jira?
Go to https://admin.atlassian.com, and click on Manage Users for the Jira Software product.
That will show you a list of users. Is the user in that list?
If not, invite the user.
If the user is already in the list, click Show Details for that user.
Does the user have the User role for the Jira Software product? If not, the user needs to be given that role.
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