Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


How can I address Zephyr fields in Xporter templates?


I want to create a Xporter template for exporting test cases.

The template works so far with attributes from the Jira issueType "Test".

But when I use

${Zephyr Teststep}

in the template, the following is written to the created export file (DOCX) in that case:


I was not able to figure out how to address the test step content of a Zephyr test case. I want to create a custom table with the test steps in the rows and the "step", "data" and "result" in the columns.

How can I achieve this?

I found the following XML snippet when a test case is exported to XML:

<customfield id="customfield_11820" key="">
<customfieldname>Zephyr Teststep</customfieldname>
<step>Test step 1</step>
<data>Test data 1</data>
<result>Result 1</result>
<step>Test step 2</step>
<data>Test data 2</data>
<result>Result 2</result>

Another issue is: where do I find the documentation for Xporter and Zephyr for these versions?

Jira Server: 8.20.11

Zephyr Squad: 6.2.9

E.g. is not working

1 answer

1 accepted

0 votes
Answer accepted
Dave Rosenlund
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 15, 2023

Hi, @Joysn.

In cases like this one, you'll probably have better luck contacting the Zephyr support team at SmartBear.

In other words, Zephyr is just one of many test management apps for Jira so the likelihood of there being another advanced Zephyr user noticing you post is diminished. But you can be 100% certain of getting the help you need by contact SmartBear directly.



Hi @Dave Rosenlund

oh, yes, this makes more sense :) Thanks for the hint!

Best regards,


Like Dave Rosenlund likes this

Suggest an answer

Log in or Sign up to answer