How are ProForma customers migrating their JSW forms to the cloud without Jira Service Management?

Rob Horan
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 8, 2025

My understanding is that ProForma was integrated exclusively into Jira Service Management (JSM) Cloud, and the forms now available in Jira Cloud outside of JSM are a separate feature, not a direct continuation of ProForma. As such, ProForma content cannot be migrated directly.

How are ProForma customers migrating to the cloud without JSM?

I have searched the community and read through the page below, but so far I haven't found a clear, definitive migration path.

https://community.atlassian.com/t5/Jira-articles/A-new-way-to-manage-intake-in-Jira/ba-p/2856309

Do the forms have to be manually recreated one by one? 

0 answers

Suggest an answer

Log in or Sign up to answer