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I have set up an outgoing SMTP mail server in Jira with the address email@example.com. I have also created a mail handler (IMAP) with the address firstname.lastname@example.org for a Jira project.
New Mails to email@example.com will be created in myproject,
This e-mail address is also stored in the notification scheme. So when a Issue gets Updated a mail will be send from firstname.lastname@example.org.
I did not (to my knowledge) gave email@example.com "Send As" permission for firstname.lastname@example.org
When a E-Mail Message is send from my project ,What is the Envelop From adress?
I assume that the Envelop From ( for the MTA) is email@example.com and the header from (for the MUA) is firstname.lastname@example.org? Am I right about this?
I don't have access the corresponding logs on our company mail server.
Your setup in Jira for handling emails involves both incoming and outgoing mail configurations. Let’s break down how Jira typically handles these emails based on your setup:
This server is used by Jira to send notifications, issue updates, etc. The “From” address for these emails is usually determined by the Jira mail server configuration.
email@example.com, as this is the address configured for the SMTP server in Jira.
This is used to create issues or comments from incoming emails sent to
firstname.lastname@example.org. When someone sends an email to this address, Jira processes it according to your mail handler’s configuration.
email@example.com processed by Jira to create or update issues in the designated project.
You mentioned this email address is stored in the notification scheme. This implies that notifications about issue updates from your Jira project might be sent using this address.
firstname.lastname@example.org, especially if it’s specified in the notification scheme.
The ‘Send As’ permission allows one email address to send emails as if they are coming from another address. In your case, you didn’t explicitly give
email@example.com the “Send As” permission for
firstname.lastname@example.org. However, how this is handled depends largely on your mail server’s configuration and policies.
email@example.com your case.
firstname.lastname@example.org specified in your notification scheme.
Since you don’t have access to the mail server logs, you can test this setup by:
Based on your description, it seems your assumption is correct:
However, this can vary based on specific server configurations and Jira settings. Testing and inspecting email headers will provide more clarity.