I have set up an outgoing SMTP mail server in Jira with the address jira@mydomain.com. I have also created a mail handler (IMAP) with the address myproject@mydomain.com for a Jira project.
New Mails to myproject@mydomain.com will be created in myproject,
This e-mail address is also stored in the notification scheme. So when a Issue gets Updated a mail will be send from myproject@mydomain.com.
I did not (to my knowledge) gave jira@mydomain.com "Send As" permission for myproject@mydomain.com
When a E-Mail Message is send from my project ,What is the Envelop From adress?
I assume that the Envelop From ( for the MTA) is jira@mydomain.com and the header from (for the MUA) is myproject@mydomain.com? Am I right about this?
I don't have access the corresponding logs on our company mail server.
Hi Slifer,
Your setup in Jira for handling emails involves both incoming and outgoing mail configurations. Let’s break down how Jira typically handles these emails based on your setup:
jira@mydomain.com
)
This server is used by Jira to send notifications, issue updates, etc. The “From” address for these emails is usually determined by the Jira mail server configuration.
jira@mydomain.com
, as this is the address configured for the SMTP server in Jira.
myproject@mydomain.com
)
This is used to create issues or comments from incoming emails sent to myproject@mydomain.com
. When someone sends an email to this address, Jira processes it according to your mail handler’s configuration.
myproject@mydomain.com
are processed by Jira to create or update issues in the designated project.
myproject@mydomain.com
You mentioned this email address is stored in the notification scheme. This implies that notifications about issue updates from your Jira project might be sent using this address.
myproject@mydomain.com
, especially if it’s specified in the notification scheme.
The ‘Send As’ permission allows one email address to send emails as if they are coming from another address. In your case, you didn’t explicitly give jira@mydomain.com
the “Send As” permission for myproject@mydomain.com
. However, how this is handled depends largely on your mail server’s configuration and policies.
jira@mydomain.com
in your case.myproject@mydomain.com
if specified in your notification scheme.
Since you don’t have access to the mail server logs, you can test this setup by:
Based on your description, it seems your assumption is correct:
jira@mydomain.com
(SMTP level).myproject@mydomain.com
.
However, this can vary based on specific server configurations and Jira settings. Testing and inspecting email headers will provide more clarity.
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