How To Restore Resolution Date after Bulk Update with Script Runner

Hi,

I recently used the Script Runner to bulk edit the Resolutions on a bunch of my issues.  When I ran the script, I was unaware that it also changed the Resolution Date of the issues, so now all of my Resolution Dates are messed up.  Is there any way to restore the previous Resolution Date using Script Runner?

NOTE: I have already explored the ChangeHistoryManager in the Script Runner console.  Unfortunately, it looks like updates to the Resolution made via the Script Runner bulk update do not appear in the change history.  Changes to the resolution that take place due to workflow activities do show up in the change history.

Thanks in advance for the help!

1 answer

0 votes

If you have backups you can restore your system. If you have backups but you can not restore your system in production then you could restore it to another server. Then write a script to put all resolution dates into a file for the issues which were bulk edited. Then in production you could wirte a script which would read the file and update resolution dates. 

Maybe you could use csv import to import the file. But I doubt you can change resolution date with csv import.

Thank you for the suggestion Alexey.  We do have backups, however, since I didn't discover the problem for a few days, I can't do a wholesale restore for fear of losing information posted since I made my changes.

Fortuntely, we do have a staging server who's last refresh took place just _before_ I made my updates to the resolutions.  So I do have a way to at least recover what the values used to be.  As a last resort, I may have to do what you suggested and iterate over that spreadsheet to push back to the old resolutions dates.

Before I do that, I'm really hoping that somebody from Adaptavist is going to chime in and tell me how to find the old resolution date in some changelog buried deep in JIRA.

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