When one of our a customer issue tickets is resolved and passes QA, I'd like to have a ticket created automatically in a separate project (Documentation) so that development can close/resolve their issues separately from the documentation specialists, and the new ticket can be reviewed to see what (if any) documentation updates are necessary. My experience with the "Create on Transition" plugin is that it will only make a sub-task within the same project. Is there a way to have Jira (using CoT or some other plugin or method) automatically create that separate ticket and assign it to the appropriate project?
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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