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Can one see the whole history of the JIRA issue in the notification of email?

3 answers

1 accepted

1 vote
Answer accepted

Hi Muhammad and welcome to the Community. I’m not exactly sure what your end goal is here. Do you really want the history as it appears within the UI history tab or maybe you mean the full comment history? In any event you’re gonna want to look at an addon for this function in addition to what Jukka suggested you might look at Enterprise Email Handler for JIra (JEMH).

https://marketplace.atlassian.com/apps/1212665/issue-reminders 

At least this has a "Customizable notification emails".

Another app, NotifyMe! has also probably this feature:

https://marketplace.atlassian.com/apps/1215848/notifyme-send-emails-from-jira-issues?hosting=server&tab=overview

Seems that somewhere around 2016 the original customizable feature was moved out from the free JIRA. 

1 vote
Erica_Moss Community Manager Oct 14, 2019

@Muhammad_Umar_Hanif Welcome! I'm going to go ahead and move your question to the Jira collection, so that you can get the best possible answers.

Thanks @Erica_Moss Kindly update me if you find best solution.

Jack Community Leader Oct 15, 2019

@Muhammad_Umar_Hanif , please see my answer and comment if appropriate. As I mentioned I'm pretty confident that you will need an addon based upon your original post.

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