Hide time tracking information from certain user group in JIRA

I'm using Jira for issue and project tracking. Developers log their time against issues and projects.

I want customers to be able to submit bugs and see status. But I don't want them to see time spent and estimates. Is that even possible with JIRA?

5 answers

1 accepted

Basically, answer is no. Sad, especially that it seems that many many people really need it.

1 votes

You can restrict the visibility of individual worklogs but the total estimate, time logged and time remaining will be visible to all.

http://confluence.atlassian.com/display/JIRA/Restricting+the+Visibility+of+Worklog+on+an+Issue

You can also restrict who can enter worklogs.

The solutions in https://jira.atlassian.com/browse/JRA-2364 are no longer working in 4.4+

The bad thing is the atlassian closed JRA-2364 so we can no longer share our solutions.

In https://answers.atlassian.com/questions/16530/hide-time-tracking-estimates-from-certain-users-in-jira-4-4-x is supposed to be a way to do this in 4.4+

You can also try a free plugin we have just released: https://marketplace.atlassian.com/plugins/com.gebsun.plugins.jira.hidetimetracking

It makes estimates panel and log work entries not visible to users without log work permission so basicaly if user cannot log work then he is also not able to see time tracking fields.

This plugin works only on the UI side (time tracking information can be still retrieved with e.g. REST API).

It works with JIRA 5.1+

Regards,
Gebsun

Hi @Gebsun, do you have a support page?

Installed the plugin and the hiding works, but for all users irrespective of permissions. JIRA version 6.2.2, plugin vr 1.1.1.

Hi,

Please contact us directly at support(at)gebsun(dot)com.

Thanks,
Gebsun

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,089 views 13 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot