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Hide time tracking information from certain user group in JIRA

I'm using Jira for issue and project tracking. Developers log their time against issues and projects.

I want customers to be able to submit bugs and see status. But I don't want them to see time spent and estimates. Is that even possible with JIRA?

7 answers

1 accepted

Basically, answer is no. Sad, especially that it seems that many many people really need it.

You can restrict the visibility of individual worklogs but the total estimate, time logged and time remaining will be visible to all.

You can also restrict who can enter worklogs.

The solutions in are no longer working in 4.4+

The bad thing is the atlassian closed JRA-2364 so we can no longer share our solutions.

In is supposed to be a way to do this in 4.4+

You can also try a free plugin we have just released:

It makes estimates panel and log work entries not visible to users without log work permission so basicaly if user cannot log work then he is also not able to see time tracking fields.

This plugin works only on the UI side (time tracking information can be still retrieved with e.g. REST API).

It works with JIRA 5.1+


Hi @Gebsun, do you have a support page?

Installed the plugin and the hiding works, but for all users irrespective of permissions. JIRA version 6.2.2, plugin vr 1.1.1.


Please contact us directly at support(at)gebsun(dot)com.


Have a look at

it just has been released to the Market Place and probably it helps to achieve what you want.





Have a look at the "Field Hide for Jira" app to hide and make read-only "Time-Tracking" information based on user rules(group/role/any user).



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