Is it possible to hide/remove the 'Comment' field from screens used in transitions? When I open the field configuration I cannot hide it, so I hope there is a method I overlooked.
Reason is that all information I want to capture is controlled via custom fields and I find the comment box to be distracting.
This is a simple way to suppress the comment box on a transition screen.
Add the following code in the description for one field that appears on the screen
NOTE: Replace <My Transition Name> with the name(s) of your transitions.
No. We have gone round and round with this one. The only thing we came up with was creating a custom comment field that we could secure via a plugin. This was a pain in the "you know what".
If you look in JAC you'll find https://jira.atlassian.com/browse/JRA-12244 from '07. You can watch this issue and vote on it to bring it more visibilty to development.
Well, there is a workaround. Remove the following line from /atlassian-jira/secure/views/issue/commentassignissue.jsp
<jsp:include page="/includes/panels/updateissue_comment.jsp" />
Remember, this is a global change and will affect all workflows in the system.
Another way is to use the jira-suite-utilities plug-in to require the other fields during the transition. then they will have to fill them in and most folks will soon learn to not put that info in the comments. Kind of like using a sledgehammer to pound in a carpet tack, but it will work.
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