Hide one transition and show another transition based on custom field value entered

[Anupam Sinha]

Hello Community, 

Please advise or help me. Its server instance of jira. I have scriptrunner  and JMWE plugins.  I am working on a workflow of a story. Workflow has Start, Status B, Status C, Status D, Status E and Completed. 

Problem : 

My story has a customfield : Test Analyst ( Single Line Text Field) and its in Status B in workflow transition.   If  Test Analyst field has been populated with analyst's name  then story's view screen should shows Status E transition button, mean to story will transition to Status E from Status B. 

If Test Analyst field has not been populated with analyst name then story view should show Status C transition button.   mean to story will transition to Status C from Status B.

Please advise me how to accomplish this task. 

Thank you so much. 

Regards,

Anupam

[Ravi Sagar _Sparxsys_ · Accepted solution]

Hi @Anupam Sinha 

Are you on server or cloud. You can use Script Conditions to check for a specific field value. It can also be done with JMWE. I explained how to achieve this here, the example I used was to build an approval system and show transitions only when a condition is met.

You can do something similar on cloud as well but the main idea is to use Conditions.

I hope it helps.

Ravi

[Anupam Sinha]

Thank You @Ravi Sagar _Sparxsys_ for helping me. It is nice and detail video. 

[David Fischer · Accepted solution]

Hi @Anupam Sinha 

with JMWE, you can use a Build-your-own Condition on both transitions (B to E and B to C). For transition to E, use this script:

issue.customfield_12345 != null

and for transition to C, use this script:

issue.customfield_12345 == null

Note that customfield_12345 needs to be replaced with the field ID of your "Test Analyst" custom field, which you can find on the "Issue Fields" help tab of the editor.

[Anupam Sinha]

Thank You David for quick help. It is helpful. 

[Madhura A S]

Hi @David Fischer ,

I am checking the value of Label and hiding/ displaying the transition. It works fine if Label field is not empty. But When Label is Empty It does not work.

for (label in issue.get("labels"))
if (label.getLabel()!="CX" )
{
return true
}
return false

 Transition 'x' will be hidden even if Label is empty. How to check for empty value in label

Thanks 

Madhura

[David Fischer]

Hi @Madhura A 

try this:

!issue.get("labels")?.any{it.label == "CX"}

[Madhura A S]

Thanks! It worked

[Vikrant Yadav]

Hi @Anupam Sinha  You can do it easily with the help of Simple Scripted Condition which is a part of Script Runner and put this condition :- cfValues['Some Custom Field'] == 'Some Value'

As you have mentioned it's a single line text field, value is not constant in this case. Condition might fail sometime if Agent name is not correct or some spelling mistake while typing agent name in a field.

It's better to use User Picker if this field is for Analyst name or use Select List instead of Single line text field for Analyst name.

Thanks

[Anupam Sinha]

Thanks @Vikrant Yadav  for help and a very good suggestion on the field type.