I'm getting the below error message. What should I do?

 

Import completed with 61 errors:

  • Error importing issue ExternalIssue{externalId=autoid-7401772849400321326, summary=Flight Tracker - "DIVERTED TO XXX" Not occurred, issueType=null}
  • Error importing issue ExternalIssue{externalId=autoid-100965930545238164, summary=null, issueType=null}
  • Error importing issue ExternalIssue{externalId=autoid-5606052184077702594, summary=null, issueType=null}
  • Error importing issue ExternalIssue{externalId=autoid-6171308929299869350, summary=null, issueType=null}
  • Error importing issue ExternalIssue{externalId=autoid-5240215868760168467, summary=null, issueType=null}

1 answer

Hi Sriram.

It seems you were importing some issues from another issue tracker (or csv file) and some issues were not important as they do not have the required information. You could check the issues with the error in the csv file and make sure they have all the information they need.

Steven Behnke Community Champion Apr 24, 2015

@Sriram, to clarify: The errors state "summary = null" and "issuetype = null" Neither of these fields can be empty or null, you must set a value for them! If you need more help with the importer tool the documentation is [here|https://confluence.atlassian.com/display/JIRA/Importing+Data+from+CSV] or you can post a screenshot for more help too.

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