I'm getting the below error message. What should I do?


Import completed with 61 errors:

  • Error importing issue ExternalIssue{externalId=autoid-7401772849400321326, summary=Flight Tracker - "DIVERTED TO XXX" Not occurred, issueType=null}
  • Error importing issue ExternalIssue{externalId=autoid-100965930545238164, summary=null, issueType=null}
  • Error importing issue ExternalIssue{externalId=autoid-5606052184077702594, summary=null, issueType=null}
  • Error importing issue ExternalIssue{externalId=autoid-6171308929299869350, summary=null, issueType=null}
  • Error importing issue ExternalIssue{externalId=autoid-5240215868760168467, summary=null, issueType=null}

1 answer

Hi Sriram.

It seems you were importing some issues from another issue tracker (or csv file) and some issues were not important as they do not have the required information. You could check the issues with the error in the csv file and make sure they have all the information they need.

Steven Behnke Community Champion Apr 24, 2015

@Sriram, to clarify: The errors state "summary = null" and "issuetype = null" Neither of these fields can be empty or null, you must set a value for them! If you need more help with the importer tool the documentation is [here|https://confluence.atlassian.com/display/JIRA/Importing+Data+from+CSV] or you can post a screenshot for more help too.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,870 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot