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Hi, I have been trying to add a Sign Off/ Approval status in my workflow for a project.

The requirement is to have a status on board 'Approval' that only a selected group of people can use to sign off and move to Accepted status in the board. The project is in active status with an active workflow. I have been trying to follow the steps given in the following doc to get the desired solution:

However, in step guide point no.9 there is an option of configure 
(the status of approval to set the rule set). I do not get this option displayed in my workflow. I have tried multiple times already. 

Looking forward for the solution.


2 answers

0 votes

Hello Rohit,

Welcome to Atlassian Community!

The option to add approvals is currently only available for Jira Service Desk. 

Checking the products linked to your email, I see that your site has Jira Software, that's why the option to add approvals as mentioned in the article is not available on the workflow you are configuring.

There is a feature request suggesting the implementation of the ability to add Approvals on Software and Business projects:

Please, click on vote and watch to receive updates about the feature.


0 votes
tom lister Community Leader Jan 28, 2020

Hi @Rohit Jain 

As a alternate approach in software you can add a workflow condition to the Accepted transition.

This can check if the users is in a specific group, a role or a group custom field value.

The transition will be hidden from anyone who doesn't match the condition.




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