Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,551,880
Community Members
 
Community Events
184
Community Groups

Help with repeated problems installing application "Timesheet Tracking for Jira" by Touchdown

Jack Queen
Jack Queen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
Apr 27, 2023

My free trial for this application ended and in trying to renew my license, I ran into an error.  After reaching out to Touchdown's support, they told me to delete and reinstall the application.  I have deleted the application, but now I run into an error when trying to reinstall it.  Touchdown's customer support directed me to reach out to Atlassian's customer support for help.

Answer
Watch
Like Be the first to like this
71 views

1 answer

0 votes
Esther Strom
Esther Strom
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
Apr 27, 2023

Hi, @Jack Queen - welcome to the Community!

This is not actually Atlassian support; we're a user-helping-user site. However, since you're on the free plan, I don't believe you have access to Atlassian's paid support team. One option would be to sign up for the free trial of the Jira standard plan (30 days) and then convert back to the free plan before your 30 days is up. That would temporarily give you access to support (https://support.atlassian.com/contact).

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events

See all events