Help with automation - Copying values from a liked issue on CREATION

[Darren.Fairweather]

Hey Community!

I am creating an issue in project A. This issue is linked to an issue in Project B when created. How do i set up automation to for the newly created issue to copy field values from the linked issue. I have all the fields set up its just the automation i am struggling with.

Thanks in advance

[Bill Sheboy]

Hi @Darren.Fairweather 

That is possible, and the challenging part is both the Issue Create and issue linking are slow operations...so some delay is needed.

Here is an example to try:

• trigger: issue created
• action: re-fetch issue (I recommend always adding this action after the Issue Created as that trigger can fire so quickly some data may not be available to the rule.  Re-fetch will slow down the rule a bit by reloading the data before proceeding.)
• condition: I recommend adding conditions to decide if your rule should proceed as it is unlikely you want to do the field copy for all issues
• action: lookup issues, using JQL to load your linked issue's data
• smart value condition: check if the lookup found your single issue
  • first value: {{lookupIssues.size|0}}
  • condition: equals
  • second value: 1
• action: edit issue, copying the fields needed from the lookup result
  • for example, {{lookupIssues.first.Story points}}

Please note: this rule will need to be multiple-project in scope to access the data in the linked issue's project.  A Jira site admin will need to create / configure such rules.

Kind regards,
Bill

[Darren.Fairweather]

Hi Bill! Thanks for this. Youve kind of lost me at "lookup issues". what should be my JQL? Also where do i put the smart value conditions?

Thanks again for your help!

[Darren.Fairweather]

This is where i am currently at.....

The lookup part, i think i need to ba able to reference the issue that is linked to the trigger issue but i am not sure how to do this.

Also the edit fields... i'm pretty sure this is the incorrect syntax.

Thanks again for help Bill

[Nicolas Grossi]

@Darren.Fairweather You might take a look at this link: https://community.atlassian.com/t5/Jira-questions/Copy-value-from-Linked-issue/qaq-p/2247410

Nicolas

[Darren.Fairweather]

Thanks Nicolas - Yeah i saw that. The problem is that i need my automation to run when "Issue is created"