I created an automation rule that modify the Priority field in a story based on calculation of the number of days from today to the date entered to a story under field End date.
Here is the condition:
Hi, thank you all for the help. Seems as the scheme for the Priority was fault in my organization :)
So once Jira admin fixed it, i was able to edit it.
thanks again
@Shelley Dvorski sup mate.
There are many things that go wrong.
I suggest you check if everything with priority scheme is as it should be and the project in question is set to use the priority scheme you want.
I manage to find similar problem (if not the exact same one ) in the knowledge base: https://confluence.atlassian.com/jirakb/automation-rule-returning-error-occurred-setting-field-priority-it-will-be-ignored-priority-1167825518.html
Spoiler: "Ensure that the Jira issue 'priority' is not set with a 'null' value on the database."
If my answer was of help, be sure to accept as solution to help future Jira users that seek solutions.
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Hi @Shelley Dvorski , I assume the Action used the Edit issue action? Can you share an image of that component? Are you running the rule with you as the owner or Automation? Just as a test can you try editing another field in the same action?
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@Shelley Dvorski , any update here? Do you still need assistance?
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