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Having Trouble Automating Date for Custom Date Field

Hi Everyone, 

I am attempting to have an issue automatically be created every Sunday. I have been able to set the description and information but I'm also trying to automatically set dates for the due date and custom date fields. 

When I have run this automation, the issue is created and the due date is set but the custom date fields I have error when I ask it to automatically set dates. 

Basically I want the check date field set to Friday, the Process date to Wednesday and the Funding date to Thursday: 

Here is how I entered the dates in the automation: 

2021-12-30 09_24_54-Automation - Jira.pngI do have the custom field set to the date picker. Anyone know what I'm missing?2021-12-30 09_29_45-Custom fields - Jira.png

1 answer

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Answer accepted

Hi @Amelia Giuliani 

Would you please post an image of your audit log, showing a rule execution with the error details?  Thanks!

Kind regards,

2021-12-30 11_10_57-Automation - Jira.png

Here is the log with the errors.

Thanks, Amelia!

A few causes of that error are:

  • when the fields are not available for the issue type being edited, or
  • when the fields are not available on the issue edit view/page, or
  • when the user the rule runs under does not have access to the issue

Have you checked those things yet?

Also, is this a single project-scope rule or a global/multi-project scope rule?

Thank you.  I added the fields to the create view for the project and that worked! 

Like Bill Sheboy likes this

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