Have a question on Automation Rule

[Prathap DL]

I have created one rule which updates field value automatically. and creating one more rule where field value needs to be updated based on the first rule automation value.

Ex: First rule: When two fields are updated(A and B) then auto update the 3rd field(C) 

i.e. A + B = C

     Second rule: When C value is updated then update field Value D automatically.

When I manually change value of C then Value of D is updating automatically.

But when Field value C is updated through automation then Second Rule is not working and the field value of D is not updating.

[Elise Vernier · Accepted solution]

Hello Prathap, 

When you created the second rule, did you check the box in the rule details?

"Check to allow other rule actions to trigger this rule. Only enable this if you need this rule to execute in response to another rule." 

If yes, and it still doesn't work, you can try to have all the operations in the same rule.

After updating the field value C regarding A and B, you can use the action "Re-fetch issue data" and after you can update the field value D. 

Hope it help, 

Regards, 

Elise

[Prathap DL]

Hi @Elise Vernier 

Thanks for the solution much appreciated. I just enabled the check box and it worked.