Has anyone else integrated SmartSheet with Jira?

Colleen Gotling May 15, 2024

My business is wanted to be able to connect Jira and Smartsheet using The Smartsheet Jira Connector?   I need to understand if there is a cost on the Jira side as I know this is on the Smartsheet side.  Also, I was hoping someone could provide some feedback.  Is it worth it, is it easy to use, is there a lot of benefits, is it easy to get set up?  Any information you could provide would be very helpful.



2 answers

0 votes
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 28, 2024

Hi @Colleen Gotling, unfortunately when it comes to integrations you're often stuck between "cost-effective" and "easy to use". There isn't really a sweet spot between the two on the market right now. 

Most integration options require a skilled team with knowledge of coding languages, in which case the "cost" is handed over to that team's hours/day-to-day maintenance.

I just wrote this guide on how to connect Smartsheet and Jira in around 15 minutes with the Two-Way Sync app on the Atlassian marketplace. It's a paid app, but there are a lot of benefits and added value from the time saved in not having to work in both tools anymore.

Essentially, once your flow is set up, any time you create a row in Smartsheet, a Jira task or issue is automatically generated with data linked to Smartsheet. The same is true in reverse (if you want) - newly created tasks or issues can generate new rows in Smartsheet. 

Then, manual changes on either end can automatically update the other app in real-time.

Let me know if you have any questions! Hope that helps.

0 votes
Dave Rosenlund
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 15, 2024

Hi, @Colleen Gotling. I have not, but. you might want to check out the reviews for it on the Atlassian Marketplace if that helps.  Maybe this helps a little.

Suggest an answer

Log in or Sign up to answer
Site Admin
AUG Leaders

Atlassian Community Events