HTML Email notification - Wiki Markup renderer for Description

[Löffler_ Patrick]

Hello,

we use Wiki Markup Renderer for the Issue Description Field.

In (HTML) Emails the Markup isn´t displayed correctly.

Example: In the Email it looks like this: {color:#ff0000}Test{color}

Is there a way that it would be rendered correctly? Maybe edit the binaries (does anybody knows wich file/jar contains the Email renderer?)?

Thanks!

[Payne]

I used the following to convert markdown to HTML to include in an email:

def description = issue.description ?: ""
//convert wiki markup to html in description field
def rendererManager = com.atlassian.jira.component.ComponentAccessor.getComponent( com.atlassian.jira.issue.RendererManager.class)
def fieldLayoutItem = com.atlassian.jira.component.ComponentAccessor.getFieldLayoutManager().getFieldLayout(issue).getFieldLayoutItem("description")
def renderer = rendererManager.getRendererForField(fieldLayoutItem)
description = renderer.render(description, null)

[Löffler_ Patrick]

Thanks for the fast response!

Where I have to insert this Code? It Looks like Groovy. But could i use it also for Default Jira Mail Templates (Issue Updated, ...)?

[Payne]

Yes, it's Groovy; I used it in the ScriptRunner "Send a Custom Email" function. Sorry, not sure about doing something similar in the mail templates.