Greenhopper expired license

Hi! I occasionally updated greenhopper from version 5 to 6, and found that license is expired. After trying install version 5 back (on release when my license was valid yet) I found that it don't work but anyway demands license. Is there any way to use old version?

1 answer

Hi Igor,

I believe that you have to raise a ticket to support, because after upgrade your license must be valid. The version should not interfer on license.

However I can't guarantee without looking your instance, versions and license.

Could you please put your instance URL here? That's way I can help :-)

Cheers,

Karan Rego

Atlassian Support

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,758 views 18 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you