Greenhopper expired license

Hi! I occasionally updated greenhopper from version 5 to 6, and found that license is expired. After trying install version 5 back (on release when my license was valid yet) I found that it don't work but anyway demands license. Is there any way to use old version?

1 answer

Hi Igor,

I believe that you have to raise a ticket to support, because after upgrade your license must be valid. The version should not interfer on license.

However I can't guarantee without looking your instance, versions and license.

Could you please put your instance URL here? That's way I can help :-)


Karan Rego

Atlassian Support

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,755 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot