Hello Atlassian Community,
I am experiencing an issue while setting up GitLab for Jira integration with my self-managed GitLab account. I have followed all the steps provided in the documentation, and I am able to sign in to GitLab during the OAuth flow. However, when the flow returns to Jira, I encounter an error message stating "Failed to sign in to GitLab."
Interestingly, despite the error message, I can add namespaces, and the header shows that I am signed in to GitLab as "@nickverbeet," which is the correct account. When I refresh the page, I am prompted to sign in to GitLab again.
I have tried troubleshooting the issue by checking my account settings and making sure the integration settings are configured correctly, but I am still encountering this problem. I am seeking guidance from the community on how to resolve this issue or any suggestions for further troubleshooting steps.
Thank you in advance for your assistance!
Facing the same issue.
i followed the section - Connect the GitLab.com for Jira Cloud app for self-managed instances
https://archives.docs.gitlab.com/15.8/ee/integration/jira/connect-app.html
Then face this issue.
So, we should follow the section - Install the GitLab.com for Jira Cloud app for self-managed instances?
Thanks,
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I am having the same problem in 15.10, anybody found the solution ?
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I think the issue is that you have to
as stated here: https://docs.gitlab.com/ee/administration/settings/jira_cloud_app.html#set-up-your-instance
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