Getting last comment with lookupissue

Vikram K
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March 17, 2024

Hi,

 

I am trying to generate an email when a sprint is closed with a list containing issue key, status & last comment. 

I am using lookupIssue for this, the other fields are populating fine. But Iam unable get the last comment with {{comments.last.body}}

please let know if I am using the right smart value 

Thanks

2 answers

1 vote
Jehan Bhathena
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March 18, 2024

Hi @Vikram K 

This works for me:

 {{#lookupIssues}} {{key}} {{comments.last.body}} {{/}}

Adding my automation rule and it's output below: (NOTE: my trigger is a "SCHEDULE")

image.pngimage.png

 

I even tried the same code block that you've mentioned in one of your previous comments

Gave me this output

image.png

0 votes
Ste Wright
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March 17, 2024

Hi @Vikram K 

I tried this and it also didn't work for me, strange!

Can you show us how you are trying to visualise the data once looked up?

Ste

Vikram K
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March 18, 2024

@Ste Wright 

 

I am having a list to show the issues in the Sprint. The key & summary seem to come up right, last comments seems to have the issue

Sprint Summary
<ul>
{{#lookupIssues}}
<li>{{key}} - {{summary}} - {{comments.last.body}}</li>
{{/}}
</ul>

 

 

Ste Wright
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 18, 2024

Hi @Vikram K 

That does work for me, both your version and the option @Jehan Bhathena provided above.

And it works in both the comment field, and in email.

Ste

Like Jehan Bhathena likes this

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