We are getting exception while setting up connection to an active directory on SSL. It works fine without SSL.
Please find the below exceptions:
Could you please confirm if this issue occurred during testing process only or the issue still persist when JIRA tried to syncrhonize the LDAP server. Please note that this information is crucial as you might encountered a known bug which only occurred during testing purposes:
Please understand that we might need to review your atlassian-jira.log which is located in <JIRA_HOME_Dir>/logs/ to further investigate this. However uploading it into this thread means make the information available to public, so please censored it if necessary.
If you want to share the logs in a private thread please raise a support ticket on our support channel so we could review it privately. However if you want to continue from this channel please feel free to attach it (censored if necessary) and we will continue to try investigate this issue.
Another workaround that you might want to try is to see if the suggested workaround provided on this bug report work or not.
Looking forward to hearing from you.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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