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Getting error while starting Jira

Har.100122

Hi Team,

We are getting error while starting Jira software on windows.

********************************************************************************************************************************************************************************************************
___ FAILED PLUGIN REPORT _____________________

1 plugin failed to load during Jira startup.

'com.atlassian.jira.migration.jira-migration-plugin' - 'Jira Cloud Migration Assistant' failed to load.
Error creating bean with name 'preflightStatusConverter' defined in URL [bundle://92.0:1/com/atlassian/jira/migration/preflight/PreflightStatusConverter.class]: Unsatisfied dependency expressed through constructor parameter 0; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'preflightCheckLookup' defined in URL [bundle://92.0:1/com/atlassian/jira/migration/preflight/PreflightCheckLookup.class]: Unsatisfied dependency expressed through constructor parameter 0; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'appOutdatedCheck' defined in URL [bundle://92.0:1/com/atlassian/jira/migration/preflight/AppOutdatedCheck.class]: Bean instantiation via constructor failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.jira.migration.preflight.AppOutdatedCheck]: Constructor threw exception; nested exception is java.lang.IllegalArgumentException
Error creating bean with name 'preflightCheckLookup' defined in URL [bundle://92.0:1/com/atlassian/jira/migration/preflight/PreflightCheckLookup.class]: Unsatisfied dependency expressed through constructor parameter 0; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'appOutdatedCheck' defined in URL [bundle://92.0:1/com/atlassian/jira/migration/preflight/AppOutdatedCheck.class]: Bean instantiation via constructor failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.jira.migration.preflight.AppOutdatedCheck]: Constructor threw exception; nested exception is java.lang.IllegalArgumentException
Error creating bean with name 'appOutdatedCheck' defined in URL [bundle://92.0:1/com/atlassian/jira/migration/preflight/AppOutdatedCheck.class]: Bean instantiation via constructor failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.jira.migration.preflight.AppOutdatedCheck]: Constructor threw exception; nested exception is java.lang.IllegalArgumentException
Failed to instantiate [com.atlassian.jira.migration.preflight.AppOutdatedCheck]: Constructor threw exception; nested exception is java.lang.IllegalArgumentException
null
null

It was loaded from C:\Users\harshal\Downloads\atlassian-jira-core-8.20.6\atlassian-jira-core-8.20.6-standalone\atlassian-jira\plugins\installed-plugins\jira-migration-plugin-1.6.5.jar

Accepted answers

Fabio Racobaldo _Catworkx_

Hi @Har.100122 ,

welcome to the Atlassian community!

First of all try to clean plugin cache and restart :

Please perform the following:

Shut down JIRA

Delete the following hidden plugin cache directories:

JIRA_HOME/plugins/.bundled-plugins
JIRA_HOME/plugins/.osgi-plugins

Restart JIRA (These directories will be recreated on JIRA reboot with new plugin cache)

this is the first approach that could fix your issue.

Please, let us know if it works.

Fabio

All comments

Fabio Racobaldo _Catworkx_

Hi @Har.100122 ,

welcome to the Atlassian community!

First of all try to clean plugin cache and restart :

Please perform the following:

Shut down JIRA

Delete the following hidden plugin cache directories:

JIRA_HOME/plugins/.bundled-plugins
JIRA_HOME/plugins/.osgi-plugins

Restart JIRA (These directories will be recreated on JIRA reboot with new plugin cache)

this is the first approach that could fix your issue.

Please, let us know if it works.

Fabio

Jira Support Team @ Smals

Hi Fabio,

We have a similar error when we startup our Jira instance.

___ FAILED PLUGIN REPORT _____________________

1 plugin failed to load during Jira startup.

'com.atlassian.jira.migration.jira-migration-plugin' - 'Jira Cloud Migration Assistant' failed to load.
Error creating bean with name 'asyncCheckExecutor' defined in URL [bundle://93.0:1/com/atlassian/jira/migration/preflight/AsyncCheckExecutor.class]: Unsatisfied dependency expressed through constructor parameter 0; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'preflightCheckLookup' defined in URL [bundle://93.0:1/com/atlassian/jira/migration/preflight/PreflightCheckLookup.class]: Unsatisfied dependency expressed through constructor parameter 0; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'appOutdatedCheck' defined in URL [bundle://93.0:1/com/atlassian/jira/migration/preflight/AppOutdatedCheck.class]: Bean instantiation via constructor failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.jira.migration.preflight.AppOutdatedCheck]: Constructor threw exception; nested exception is java.lang.IllegalArgumentException
Error creating bean with name 'preflightCheckLookup' defined in URL [bundle://93.0:1/com/atlassian/jira/migration/preflight/PreflightCheckLookup.class]: Unsatisfied dependency expressed through constructor parameter 0; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'appOutdatedCheck' defined in URL [bundle://93.0:1/com/atlassian/jira/migration/preflight/AppOutdatedCheck.class]: Bean instantiation via constructor failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.jira.migration.preflight.AppOutdatedCheck]: Constructor threw exception; nested exception is java.lang.IllegalArgumentException
Error creating bean with name 'appOutdatedCheck' defined in URL [bundle://93.0:1/com/atlassian/jira/migration/preflight/AppOutdatedCheck.class]: Bean instantiation via constructor failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.jira.migration.preflight.AppOutdatedCheck]: Constructor threw exception; nested exception is java.lang.IllegalArgumentException
Failed to instantiate [com.atlassian.jira.migration.preflight.AppOutdatedCheck]: Constructor threw exception; nested exception is java.lang.IllegalArgumentException
null
null

It was loaded from /opt/jira/atlassian-jira/WEB-INF/atlassian-bundled-plugins/jira-migration-plugin-1.4.4.jar

We have installed Jira 8.20.10 on Linux (with the tgz) and have also installed the OpenJDK 11 (11.0.15).

We have tried your solution (delete the plugin cache) but the issue persists.

Do you have any other idea to resolve this issue ?

Kind regards

vaddhi raghunath

Hi @Fabio Racobaldo _Catworkx_ , I have similar problem .. I am using jira 9.4.10 version and trying to connect mysql DB 8.0.36-u2-cloud Using 8.3.0 mysql j connector . the jar file loaded to this location /opt/atlassian/jira/atlassian-jira/WEB-INF/lib/mysql-connector-j-8.3.0.jar .
getting forbidden error if I access the jira ui

Forbidden (403)

Encountered a "403 - Forbidden" error while loading this page.

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