Getting error while integrating atlassian on demand with google mail apps?

i am getting following error: "Unfortunately we are unable to locate any active Google Apps enabled hosted instances associated with your domain ( Please contact us if you do have an active Google Apps enabled hosted instance."

i am using google email apps for 10 free users? when i am clicking on Atlassian OnDemand from google email apps i am getting above error,

i can access jira from url. i want direct one click access. please help me. mail me on

2 answers

1 accepted

This widget could not be displayed.

Hi Gaurav,

If you are an admin on both OnDemand and your Google Apps domain, and the usernames are the same, when you get that error enter rel="nofollow"> in the browser window and it should take you to the correct page to verify your settings.



Thank you Dave Nicholson

This widget could not be displayed.

Please try to access this link: and complete the setup. It should resolve the problem.

Thank you very much..Abdoulaye Diallo !

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

262 views 5 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you