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Getting ava.awt.AWTError: Assistive Technology

While installing JIRA locally we will be getting java.awt.AWTError: Assistive Technology not found:

Because of this issue unable to install JIRA

2 answers

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I have not seen this error trigged directly before myself, but digging into the error a bit I found that the the "AWTError: Assistive Technology" error that you noted looks to be coming from OpenJDK,

So first we can rule out a few things for OpenJDK, I want to confirm if you're running on the recommended "AdoptOpenJDK"  version using the HotSpot JVM, and if not I would recommend testing the deployment on the adopt version as covered in the "Supported platforms" documentation we only test and fix bugs on AdoptOpenJDK versions and recommend reaching out to the distributor of the particular java version you are deployinf with if using any other variant.  Then which openJDK version you are using 8 or 11?

 Also what OS are you running as I found the following article noting the steps to correct this if you are running on a Ubuntu OS:

And then another detailed walkthrough on the following blog post of how a user was able to correct this on an undefined OS, viewable here:

Then referencing This StackOverflow post, This exception usually occurs on a missing or corrupt installation of a Java Access Bridge. The access bridge is usually defined in the standard configuration file at JDK_HOME/jre/lib/ and I would recommend checking out the article to see if this is the case as well.


I have the same problem with Bitbucket, on Ubuntu 18.04 LTS.

Worked before, now doesn't. Ubuntu forum not helpful.

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